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Network Engineering & Infrastructure Services

In today's competitive marketplace, organizations are challenged to develop, operate and manage their IT infrastructure service delivery organizations in a manner that is cost-effective, competitive, and flexible in light of changing business requirements. Many organizations call upon expert third-party IT service providers, such as Artech, that specialize in infrastructure service delivery. Whether limited in scope, or holistic, achieving the right balance of internal and external delivery resources is essential for long-term success.

Since 1992, Artech has advised companies on successful infrastructure arrangements that improve their bottom line and deliver the quality of capabilities that are essential for business operations. Whether a business is considering a sourcing option for all or part of its IT infrastructure, Artech can help sort out priorities, evaluate alternatives, and build a plan for action.

Artech can help a company design, implement and deliver on the organizational initiatives related to any part of its IT infrastructure operations -- Artech guides improvements through practical expertise in structural alternatives.

Artech supports companies with a customized service delivery strategy, outsourcing strategy, and ongoing service management and governance:

  • Scope assessment of potential sourcing of infrastructure services with operating models for blended insourced/outsourced responsibilities
  • Service Level Agreements (SLAs) criteria, management
  • Communications strategy and planning for organizational transition
  • Change management approach and planning for system-wide change deliver
Artech's infrastructure expertise includes:
  • Managed network services for voice, data, video, LAN/WAN and telephony
  • IT security, data privacy, business continuity, disaster recovery for protecting against breach and service interruption and aimed at business resiliency
  • End-User computing for the tools employees need to do their work
  • Help desk and desk-side support services for support anywhere a business and its employees may operate
  • Mainframe expertise to help companies acquire and employ the optimal computing power
  • Midrange service expertise to maximize utility through distributed computing architectures

Capabilities


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